Stories
of Impact
Strengthening Communities
NATO Embraces Decentralized Decision-Making with Member Nations' Collaboration
CrowdSmart’s platform enabled unprecedented global collaboration, enhancing NATO’s ability to innovate and garner support for alternative decision-making approaches.”
Executive
Client
NATO, a 30-country global defense alliance.
Challenge
NATO’s innovation leaders wanted to transition from traditional command and control decision-making to a decentralized model increasing adaptability, suitability and accuracy.
Solution
They introduced a collaborative approach, engaging member nations for a community-based refinement of decision processes.
Implementation
Member nations enthusiastically joined the effort, working together to adapt and enhance decision processes.
Outcome
NATO achieved improved decision protocols, enhancing their ability to respond flexibly, appropriately, and accurately.
