How does CrowdSmart work?

Human Wisdom + Artificial Intelligence, in partnership, enable co-creation at scale.

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Any size group of people:
An organization, a team or a community – gather to co-create and align on plans, strategies and decisions

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Meeting people where they are thinking:
On the Web or in a channel – Slack, Discord, Zoom, and soon, Teams.

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Engaging diverse perspectives:
Your data from your apps, curated internet content, ChatGPT, LLMs, customer insights, CRM, etc.

OUR AI SUPER-FACILITATOR IS USING:
Markov Model + Probablistic Computing + Large Language Models: A mapping process for refining and capturing what any group thinks through surfacing what is most relevant to them.
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Creating a CrowdSmart:
A group leader sets up the playing field for scaled co-creation. (<15 min)

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Ranking and building:
Contributors rank and build upon anonymized insights, working interactively with the AI to refine the group’s feedback into clear and prioritized recommendations

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Engaging with insights:
Prompted by open-ended questions, contributors add their thoughts and reactions as they interact with others’ ideas, curated data and intelligent agents

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A potent predictive model for taking action:
CrowdSmart learns what the group knows
and believes is most important, creating a predictive model for fast, confident actions.

Analysis:
Real-time quantitative and qualitative
reporting

Advisory:
Scored and prioritized recommendations for action based on patterns in the analysis

Predictive:
Playing out the likely success of different possible scenarios

OUR AI SUPER-FACILITATOR IS USING:
Natural Language Processing + Machine Learning Models Understands each sentence written by the AI and individuals in the group. Semantic analysis selects the most representative thinking for refinement. The AI learns from every interaction in realtime to help the group discover and predict optimal outcomes.
OUR AI SUPER-FACILITATOR IS USING:

Bayesian Belief Networks
An interactive model of each group’s thinking captured in live, permanent records enables the organization to continually learn and improve over time.

SOC 2 Certified

CrowdSmart has successfully completed the System and Organization Controls (SOC) 2 Type II examination in recognition of its commitment to information security. Developed by the American Institute of CPAs (AICPA), SOC 2 (System and Organization Controls) defines criteria for managing customer data based on five “trust service principles” — security, availability, processing integrity, confidentiality, and privacy.

A SOC 2 examination provides organizations with a report on an organization’s internal controls and how it protects customer data and sensitive information. It is the standard for data security among digital companies in the U.S. An independent auditor, Insight Assurance, conducted the detailed examination. Through this process, CrowdSmart demonstrated its adherence to data security, availability and confidentiality standards developed by the American Institute of Certified Public Accountants (AICPA).

With its SOC 2 recognition, CrowdSmart not only protects the safety of its customers’ data today but demonstrates that it has set the right standards in place for the future.

How does CrowdSmart work?

Human Wisdom + Artificial Intelligence, in partnership, enable co-creation at scale.

Any size group of people:
An organization, a team or a community – gather to co-create and align on plans, strategies and decisions

Meeting people where they are thinking:
On the Web or in a channel – Slack, Discord, Zoom, and soon, Teams.

Engaging diverse perspectives:
Your data from your apps, curated internet content, ChatGPT, LLMs, customer insights, CRM, etc.

Creating a CrowdSmart

A group leader sets up the playing field for scaled co-creation. (<15 min)

Engaging with insights:

Prompted by open-ended questions, contributors add their thoughts and reactions as they interact with others’ ideas, curated data and intelligent agents

Ranking and building:

Contributors rank and build upon anonymized insights, working interactively with the AI to refine the group’s feedback into clear and prioritized recommendations

OUR AI SUPER-FACILITATOR IS USING:

Markov Model
A mapping process for refining and capturing what any group thinks through surfacing what is most relevant to them..

A potent predictive model for taking action:

CrowdSmart learns what the group knows and believes is most important, creating a predictive model for fast, confident actions.

OUTCOMES AND INSIGHTS

Analysis:
Real-time quantitative and qualitative reporting

Advisory:
Scored and prioritized recommendations for action based on patterns in the analysis

Predictive:
Playing out the likely success of different possible scenarios

OUR AI SUPER-FACILITATOR IS USING:

Natural Language Processing + Machine Learning Models
Understands each sentence written by the AI and individuals in the group. Semantic analysis selects the most representative thinking for refinement. The AI learns from every interaction in realtime to help the group discover and predict optimal outcomes.

OUR AI SUPER-FACILITATOR IS USING:

Bayesian Belief Networks
An interactive model of each group’s thinking captured in live, permanent records enables the organization to continually learn and improve over time.

Quick-start templates share ‘best practices’ with others

Customers create and share templates across organizations and teams

How to: Discover Issues

Discover Insights & Establish Alignment What do you think the key issues are and why?

How to: Implement Plans

Co-create Plans for Execution
What are the best ways to execute with the stakeholders?

How to: Design Solutions

Co-Design and Prioritize Solutions
What are the root causes and solutions that should be considered?

Check-in for Course Corrections

Check-in for Course Corrections
Is our solution supporting and delivering the intended benefits?